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Our office hours are 9am to 6pm on weekdays and 10am to 4pm on Saturdays. For all emergency maintenance that occurs inside these hours please call the office number 01273 622664 and one of our team will be able to deal with the issue and liaise with our maintenance teams.
For all non-emergency maintenance it is best to email the office on maintenance@qestateagents.co.uk so a written record can be kept of maintenance problems.
Emergency maintenance is where there is a risk of damage to the fabric of the property or to life. If an emergency does come up outside of office hours and it cannot either wait until we are open or damage reducing measures can’t be taken i.e. turning off the water stop cock or gas to the property, then you should use the numbers below. If for any reason no one picks up on the numbers provided then you will be required to look up an alternative emergency contractor for the specific problem.
Plumbing: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
Gas: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
If you smell gas, turn off the gas to the property and alert the gas network immediately on 0800 111999. Gas shut off valves are noted in the schedule fo condition and often found on the gas meter.
Drainage: 07903 217521 / 01273 933705 (Aquatech) – If the phone is not answered immediately then please send a text to the mobile number.
Electricity: All Sparks Electrical 07538270233 and 07827 496582 (Nick)
Locksmith: 01273 888170 (Lady Locksmiths)/01273 623322 or 07860 954197 Haines.
Please make sure you have taken a common sense approach to any issue that arises and checked to make sure the problem does not have a simple solution such as checking the fuse board doesn’t just need resetting or using a plunger for a toilet blockage.
If you have a real emergency and have not been able to contact anyone from the numbers above to help you, then please call 07818418949.
Congratulations to the Hanover Community Association. Not only did the Hanover Beer Festival live up to its reputation as the best party in town they also raised an incredible £7,000. We were delighted to be involved again this year and its always a pleasure to work alongside so many fantastic people who give up… Read More
As some of you may know we have recently launched our 360 degree virtual reality tours – and they are proving to be a huge hit. This exciting development in estate agency means that more people than ever can see a property on the market, and without leaving the comfort of their home. So… Read More
Q Estate agents are helping out at the local Hanover beer festival this Friday and Saturday. There will be a wide range of beers, ciders, and wines to temp you with, the Q team will be sponsoring the cider stall. Tickets for Saturday night are still available in some of your local pubs, get one… Read More
As you know we like to suggest new interior ideas for your home; at the moment we are infatuated with the use of copper in a home. This elegant yet industrial metal can be used in all different ways one being a beautiful free standing copper bath or a more simple use such as a… Read More
We have just sold a property in Hanover and the new owner found this photo tucked away in the property. We have contacted the previous owners and it does not belong to them. Clearly it has been tucked away in the attic for a number of years but it may mean something to someone. If… Read More
Read James’ article in the september edition of the Hanover Directory… The post-Brexit dust has settled – that may be pushing it but certainly there has been time to take stock and gather our thoughts on the state of the housing market. The gloomy outlook forecast by many is yet to materialise and while… Read More
This immaculately finished two bedroom apartment can be found in the popular Ashdown development bordering Sussex County Cricket Ground. We love the style and contemporary finish that the owners have lavished on the property. There is a huge amount of light flooding every room from large southerly aspect windows and this further highlights the space… Read More
The big match has been and gone and amazingly our bunch of limited but wholehearted part-timers managed to get a result… of sorts. We drew! It was another fantastic day which, despite a couple of controversial moments, was played in good spirits. Once again we would like to thank Waldron CC for hosting us for… Read More
Once again, the team here at Q will be getting involved with the Hanover Beer Festival in the Autumn. We’ve been involved with this brilliant event for a few years now and love everything about it. The festival is spread across the evenings of Friday 30th September and Saturday 1st October and provides one… Read More
Saturday 27th August sees the renewal of our annual cricket match versus Waldron CC. As usual we will be raising money for Rockinghorse – the official fundraising arm for The Royal Alexandra Childrens Hospital. Competition for places in the Q XI has been tough this year and we’re hoping to be slightly more competitive… Read More