Award Winning Estate Agents - awarded by the Best Estate Agents Guide 2018

Maintenance Contacts

Maintenance Contacts for existing Tenants

Our office hours are 9am to 6pm on weekdays and 10am to 4pm on Saturdays. For all emergency maintenance that occurs inside these hours please call the office number 01273 622664 and one of our team will be able to deal with the issue and liaise with our maintenance teams.

For all non-emergency maintenance it is best to email the office on maintenance@qestateagents.co.uk so a written record can be kept of maintenance problems.

Emergency maintenance is where there is a risk of damage to the fabric of the property or to life. If an emergency does come up outside of office hours and it cannot either wait until we are open or damage reducing measures can’t be taken i.e. turning off the water stop cock or gas to the property, then you should use the numbers below. If for any reason no one picks up on the numbers provided then you will be required to look up an alternative emergency contractor for the specific problem.

Plumbing: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
Gas: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750

If you smell gas, turn off the gas to the property and alert the gas network immediately on 0800 111999. Gas shut off valves are noted in the schedule fo condition and often found on the gas meter.

Drainage: 07903 217521 / 01273 933705 (Aquatech) – If the phone is not answered immediately then please send a text to the mobile number.

Electricity: All Sparks Electrical 07538270233 and 07827 496582 (Nick)

Locksmith: 01273 888170 (Lady Locksmiths)/01273 623322 or 07860 954197 Haines.

Please make sure you have taken a common sense approach to any issue that arises and checked to make sure the problem does not have a simple solution such as checking the fuse board doesn’t just need resetting or using a plunger for a toilet blockage.

If you have a real emergency and have not been able to contact anyone from the numbers above to help you, then please call 07818418949.

We are extremely proud to announce that Q Estate Agents are an award winning agency, having earned a place in the Best Estate Agents Guide 2018.

The Best Estate Agents Guide recognises the top 20% of agents in the country. In association with The Property Academy and Rightmove, the guide conducted a huge survey of over 25,000 estate agency branches. The levels they awarded are; Gold (Exceptional), Silver (Excellent) and Bronze (Highly Rated) Awards.

Our sales department have scooped the top award and been recognised as exceptional, putting us in the top 5% of agents nationally. Meanwhile our lettings department has been recognised as excellent (top 10% nationally). What’s more we are one of only two agents in Brighton & Hove to achieve excellent and above in both sales and lettings, and one of only ten agents (out of 180 in the city) to achieve exceptional in sales.

This is a huge achievement and something that all our staff can be very proud of. It’s proof that we live up to our promises to deliver cutting edge marketing combined with the highest levels of service.

To find out how we were graded you can take a peek at their website, Best Estate Agency Guide.

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