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Our office hours are 9am to 6pm on weekdays and 10am to 4pm on Saturdays. For all emergency maintenance that occurs inside these hours please call the office number 01273 622664 and one of our team will be able to deal with the issue and liaise with our maintenance teams.
For all non-emergency maintenance it is best to email the office on maintenance@qestateagents.co.uk so a written record can be kept of maintenance problems.
Emergency maintenance is where there is a risk of damage to the fabric of the property or to life. If an emergency does come up outside of office hours and it cannot either wait until we are open or damage reducing measures can’t be taken i.e. turning off the water stop cock or gas to the property, then you should use the numbers below. If for any reason no one picks up on the numbers provided then you will be required to look up an alternative emergency contractor for the specific problem.
Plumbing: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
Gas: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
If you smell gas, turn off the gas to the property and alert the gas network immediately on 0800 111999. Gas shut off valves are noted in the schedule fo condition and often found on the gas meter.
Drainage: 07903 217521 / 01273 933705 (Aquatech) – If the phone is not answered immediately then please send a text to the mobile number.
Electricity: All Sparks Electrical 07538270233 and 07827 496582 (Nick)
Locksmith: 01273 888170 (Lady Locksmiths)/01273 623322 or 07860 954197 Haines.
Please make sure you have taken a common sense approach to any issue that arises and checked to make sure the problem does not have a simple solution such as checking the fuse board doesn’t just need resetting or using a plunger for a toilet blockage.
If you have a real emergency and have not been able to contact anyone from the numbers above to help you, then please call 07818418949.
It has been interesting to note on the Hanover Community Pages that the debate regarding the Hanover boundaries is as live as ever, and as an estate agency in the area we find it particularly interesting. It seems apparent that these boundaries are often stretched and manipulated by where the person defining them lives. To… Read More
The recent developments in the London Road area have certainly added a new dimension to the city. This once run-down location is now (supposedly) Brighton’s answer to Shoreditch. While this may be pushing it somewhat, it certainly has become a hotspot for new and diverse businesses sitting alongside some of the city’s more trendy drinking… Read More
How lovely it was to see this month’s edition of the Hanover Directory sporting our unusual faces. A huge thank you to local artist Lisa Holdcroft for putting together such a fantastic image. Lisa is incredibly talented and we’ve often commented on her amazing images of Hanover and surrounding area – we’re dead chuffed to… Read More
Ever since we first opened our doors here at Q, we’ve also been pleased to offer up space in our office walls for local artists. We’ve had some amazing work on display over the past couple of years with many of the artists also displaying in our office during the Open House festival in… Read More
Sometimes you just have to share… And we were very pleased to receive this glowing tribute from one of our clients. “Have you heard of a Special Estate Agent? Let me introduce you to Q Sales and Lettings. Forget the commonly-held assumptions: They’re all corrupt; They just want your money. Forget the ‘neighbourhood-friendly’ ones, who… Read More
A lot of statistics are thrown around at this time of year as estate agents attempt to sell homes at the very time of year when moving house is far off thought for most. Let’s face it, with all the Christmas shopping, office parties, and home invasion by distant relatives, how many of us really… Read More
There’s no avoiding it, the season to be jolly is just round the corner. The shops are starting to put up the decorations, mince pies are stacked on counters, and the indelible strains of Slade and Wizzard will soon be on interminable loop. And with all this comes the inevitable question… “should I wait for… Read More
One of Brighton and Hove’s landmarks, Gwydyr Mansions was built circa 1890 in a Flemish-Renaissance style designed by the town’s iconic architecture firm of the era, Clayton & Black. Considered, at the time, to be in an area in which “a certain gentility prevails” and built to reflect the social status of the expectant wealthy… Read More
So here we go again. A mixture of excitement and trepidation as we prepare to roll up our sleeves and get to work on the Q cider stall at the Hanover Beer Festival this weekend. This year we’ve got an amazing selection of ciders with the picks being the South Downs Cider (made out in… Read More
One of the things we’ve seen a noticeable upturn in is people wanting to use their homes for holiday lets and AirBnB. It’s been well documented in the press that this is now something of a global boom however we are for the first time seeing it trickle down to buyer considerations. And why not,… Read More