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Our office hours are 9am to 6pm on weekdays and 10am to 4pm on Saturdays. For all emergency maintenance that occurs inside these hours please call the office number 01273 622664 and one of our team will be able to deal with the issue and liaise with our maintenance teams.
For all non-emergency maintenance it is best to email the office on maintenance@qestateagents.co.uk so a written record can be kept of maintenance problems.
Emergency maintenance is where there is a risk of damage to the fabric of the property or to life. If an emergency does come up outside of office hours and it cannot either wait until we are open or damage reducing measures can’t be taken i.e. turning off the water stop cock or gas to the property, then you should use the numbers below. If for any reason no one picks up on the numbers provided then you will be required to look up an alternative emergency contractor for the specific problem.
Plumbing: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
Gas: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
If you smell gas, turn off the gas to the property and alert the gas network immediately on 0800 111999. Gas shut off valves are noted in the schedule fo condition and often found on the gas meter.
Drainage: 07903 217521 / 01273 933705 (Aquatech) – If the phone is not answered immediately then please send a text to the mobile number.
Electricity: All Sparks Electrical 07538270233 and 07827 496582 (Nick)
Locksmith: 01273 888170 (Lady Locksmiths)/01273 623322 or 07860 954197 Haines.
Please make sure you have taken a common sense approach to any issue that arises and checked to make sure the problem does not have a simple solution such as checking the fuse board doesn’t just need resetting or using a plunger for a toilet blockage.
If you have a real emergency and have not been able to contact anyone from the numbers above to help you, then please call 07818418949.
We’re looking for an experienced lettings negotiator/administrator to join our talented team. Ideally we’re looking for someone with a minimum of two years experience and a clean driving license. The successful applicant should be confident to run their own section of the business whilst communicating well with the rest of the team. Comfortable in a… Read More
Set in beautiful rolling countryside in the heart of East Sussex lies this beautiful family home. If its on your mind to up sticks, move to the country, and find a new way of life this may be the place for you. The cottage itself is bright and roomy, with most of the rooms enjoying… Read More
Jim in our office has Spanish blood coursing through his veins and as the sun is now out it’s the perfect time for him to share his family’s paella recipe. We’ve included the Quintana’s long guarded family recipe but the great thing about paella is you can use whatever ingredients you have to hand. Best… Read More
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Set the scene Consider your target market and dress your home accordingly. Declutter and leave clean lines, but don’t make it too stark and bare. Most buyers are looking for a home and subtle details enhance that view. Art on the walls, soft furnishings and throws and a few select ornaments all help to deliver… Read More
Our very talented property manager, Jemima, has been busy recently perfecting this seasonal dish. We’re sure it will follow soon on one of our famous recipe flyers but in the meantime, for those of you who follow our blog, here’s a sneaky peak. Ingredients Pasta dough 6 Large free-range eggs/ 12 egg yolks to… Read More
What are MEES? Minimum Energy Efficiency Standards or MEES are the new regulations that came into force this month stating that all new tenancies need to meet a minimum EPC standards. That is, they need to score E or above on their EPC. What is energy efficiency? Energy efficiency is gauged by an EPC (Energy… Read More
Purplebricks has been in the wars recently as the BBC and stockbroker firm Jefferies have taken them to task over some of their claims. It’s no surprise that a traditional independent high street firm such as ours should take an interest in this rolling story but it is good to see that some of their… Read More
Are you curious to know what your home is worth? We’d be surprised if you weren’t. Property shows no sign of abating as one of the nations favourite obsessions and the facts are out there as surveys show millions of us spending the evenings trawling Rightmove and Zoopla searching for our dream home. Well, thanks… Read More
We’re off on our staff Christmas Lunch, so we’re afraid we will be unavailable this afternoon. We will be in tomorrow but please be gentle with us. We will also be in on Thursday. We will then be closed from 22nd December through to the 2nd January. During this period we will have access to… Read More