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Our office hours are 9am to 6pm on weekdays and 10am to 4pm on Saturdays. For all emergency maintenance that occurs inside these hours please call the office number 01273 622664 and one of our team will be able to deal with the issue and liaise with our maintenance teams.
For all non-emergency maintenance it is best to email the office on maintenance@qestateagents.co.uk so a written record can be kept of maintenance problems.
Emergency maintenance is where there is a risk of damage to the fabric of the property or to life. If an emergency does come up outside of office hours and it cannot either wait until we are open or damage reducing measures can’t be taken i.e. turning off the water stop cock or gas to the property, then you should use the numbers below. If for any reason no one picks up on the numbers provided then you will be required to look up an alternative emergency contractor for the specific problem.
Plumbing: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
Gas: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
If you smell gas, turn off the gas to the property and alert the gas network immediately on 0800 111999. Gas shut off valves are noted in the schedule fo condition and often found on the gas meter.
Drainage: 07903 217521 / 01273 933705 (Aquatech) – If the phone is not answered immediately then please send a text to the mobile number.
Electricity: All Sparks Electrical 07538270233 and 07827 496582 (Nick)
Locksmith: 01273 888170 (Lady Locksmiths)/01273 623322 or 07860 954197 Haines.
Please make sure you have taken a common sense approach to any issue that arises and checked to make sure the problem does not have a simple solution such as checking the fuse board doesn’t just need resetting or using a plunger for a toilet blockage.
If you have a real emergency and have not been able to contact anyone from the numbers above to help you, then please call 07818418949.
Easy Christmas decorations for your home If you are anything like me then you’ll be racing round town picking up all your gifts for the family and hurriedly getting your home ready. With this in mind I’ve turned to a favourite website of mine, Houzz. They provide some great top tips to get the house… Read More
As some of you may know we regularly send out flyers containing some of our favourite recipes. Past favourites have included spicy pulled pork, pumpkin soup and courgette cake. One of the most popular was the mulled sloe gin recipe we sent out last year, so its back by popular demand. This straightforward winter warmer… Read More
Best Estate Agents Guide As you know we are extremely proud to be in the Best Estate Agents Guide but why should it matter to our customers. Well, if you’re choosing an agent to help either sell your home or look after your investments then you want to choose the best. You want to have… Read More
We are extremely proud to announce that Q Estate Agents are an award winning agency, having earned a place in the Best Estate Agents Guide 2018. The Best Estate Agents Guide recognises the top 20% of agents in the country. In association with The Property Academy and Rightmove, the guide conducted a huge survey of… Read More
It was a pleasure to again be part of the Hanover Beer Festival. The Q team once again sponsored the cider bar and joined the festivities on the Friday night. This was our fifth year and in our opinion one of the best yet. For all the fun it needs to be remembered that the… Read More
Last month saw the annual Q charity cricket match take place. Once again we all headed up to the beautiful village of Waldron to take on the village team. It was a great day and the entire match was played in the best of spirit. A tight match came down to the final ball with… Read More
The Q XI will be donning their whites and heading up to the picturesque Sussex village of Waldron this Sunday for our annual cricket match. Once again we will be raising money for Rockinghorse Children’s Charity while hoping to improve on last years gritty draw. The weather looks fine at the moment and this is… Read More
Our new website has been trialling for the past month and we’re pleased to announce that it is now fully live and operational. We’re absolutely pleased as punch with it and hope that it will provide an easy guide and resource to all our clients past, present, and future. You may have noticed that we’ve… Read More
A little bit of fun for all of you property geeks/Game Of Thrones fans out there. How much does it cost to live in Winterfell?
News has been aired confirming that John Lewis won’t be opening their store o the Boots site on North Street. The will-they-won’t they saga relating to the department store looks set to continue as it seems they cannot develop a site how they would like to within the city centre. Clearly the chain would… Read More