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Our office hours are 9am to 6pm on weekdays and 10am to 4pm on Saturdays. For all emergency maintenance that occurs inside these hours please call the office number 01273 622664 and one of our team will be able to deal with the issue and liaise with our maintenance teams.
For all non-emergency maintenance it is best to email the office on maintenance@qestateagents.co.uk so a written record can be kept of maintenance problems.
Emergency maintenance is where there is a risk of damage to the fabric of the property or to life. If an emergency does come up outside of office hours and it cannot either wait until we are open or damage reducing measures can’t be taken i.e. turning off the water stop cock or gas to the property, then you should use the numbers below. If for any reason no one picks up on the numbers provided then you will be required to look up an alternative emergency contractor for the specific problem.
Plumbing: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
Gas: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
If you smell gas, turn off the gas to the property and alert the gas network immediately on 0800 111999. Gas shut off valves are noted in the schedule fo condition and often found on the gas meter.
Drainage: 07903 217521 / 01273 933705 (Aquatech) – If the phone is not answered immediately then please send a text to the mobile number.
Electricity: All Sparks Electrical 07538270233 and 07827 496582 (Nick)
Locksmith: 01273 888170 (Lady Locksmiths)/01273 623322 or 07860 954197 Haines.
Please make sure you have taken a common sense approach to any issue that arises and checked to make sure the problem does not have a simple solution such as checking the fuse board doesn’t just need resetting or using a plunger for a toilet blockage.
If you have a real emergency and have not been able to contact anyone from the numbers above to help you, then please call 07818418949.
Some really exciting news this week is that we are introducing the latest technology of 360 degree Virtual Reality walk through property tours in to our already impressive marketing package for all new properties that we sell and rent. We are only the second estate agency in Brighton and Hove to offer our clients these… Read More
We have just sold a property in Hanover and the new owner found this photo tucked away in the property. We have contacted the previous owners and it does not belong to them. Clearly it has been tucked away in the attic for a number of years but it may mean something to someone. If… Read More
Read James’ article in the september edition of the Hanover Directory… The post-Brexit dust has settled – that may be pushing it but certainly there has been time to take stock and gather our thoughts on the state of the housing market. The gloomy outlook forecast by many is yet to materialise and while… Read More
This immaculately finished two bedroom apartment can be found in the popular Ashdown development bordering Sussex County Cricket Ground. We love the style and contemporary finish that the owners have lavished on the property. There is a huge amount of light flooding every room from large southerly aspect windows and this further highlights the space… Read More
The big match has been and gone and amazingly our bunch of limited but wholehearted part-timers managed to get a result… of sorts. We drew! It was another fantastic day which, despite a couple of controversial moments, was played in good spirits. Once again we would like to thank Waldron CC for hosting us for… Read More
Once again, the team here at Q will be getting involved with the Hanover Beer Festival in the Autumn. We’ve been involved with this brilliant event for a few years now and love everything about it. The festival is spread across the evenings of Friday 30th September and Saturday 1st October and provides one… Read More
It seems that our different approach to marketing in the lettings sector has paid dividends as from today we are currently ranked as number 1 by Rightmove out of 115 agents across Brighton when it judged on the time it takes an agency to let a property. Our insistence on professional wide angle photography and… Read More
Saturday 27th August sees the renewal of our annual cricket match versus Waldron CC. As usual we will be raising money for Rockinghorse – the official fundraising arm for The Royal Alexandra Childrens Hospital. Competition for places in the Q XI has been tough this year and we’re hoping to be slightly more competitive… Read More
Every now and then we arrive in the morning and something in the inbox will really bring a smile to our face. This morning it was this google review we received from Tim, a recent client of ours. Well Tim, thank you for brightening our day. It was a pleasure to deal with you… Read More
We love Brighton & Hove, we love pretty much everything about the place but one undeniable fact is that gardens are small. Take Hanover for example; great community feel, cute terraced streets, colourful houses but small gardens. And that’s fine, it’s what we expect, but do we make the most of our little patch of… Read More