Hanover & Elm Grove - Q Estate Agents

Maintenance Contacts

Maintenance Contacts for existing Tenants

Our office hours are 9am to 6pm on weekdays and 10am to 4pm on Saturdays. For all emergency maintenance that occurs inside these hours please call the office number 01273 622664 and one of our team will be able to deal with the issue and liaise with our maintenance teams.

For all non-emergency maintenance it is best to email the office on maintenance@qestateagents.co.uk so a written record can be kept of maintenance problems.

Emergency maintenance is where there is a risk of damage to the fabric of the property or to life. If an emergency does come up outside of office hours and it cannot either wait until we are open or damage reducing measures can’t be taken i.e. turning off the water stop cock or gas to the property, then you should use the numbers below. If for any reason no one picks up on the numbers provided then you will be required to look up an alternative emergency contractor for the specific problem.

Plumbing: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
Gas: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750

If you smell gas, turn off the gas to the property and alert the gas network immediately on 0800 111999. Gas shut off valves are noted in the schedule fo condition and often found on the gas meter.

Drainage: 07903 217521 / 01273 933705 (Aquatech) – If the phone is not answered immediately then please send a text to the mobile number.

Electricity: All Sparks Electrical 07538270233 and 07827 496582 (Nick)

Locksmith: 01273 888170 (Lady Locksmiths)/01273 623322 or 07860 954197 Haines.

Please make sure you have taken a common sense approach to any issue that arises and checked to make sure the problem does not have a simple solution such as checking the fuse board doesn’t just need resetting or using a plunger for a toilet blockage.

If you have a real emergency and have not been able to contact anyone from the numbers above to help you, then please call 07818418949.

Hanover & Elm Grove Guide

Built on an area called originally called Hilly Laine, Hanover (or Muesli Mountain) consists of Victorian terraced houses sited on the steep hill climbing from the level up towards Queens Park Road, with Elm Grove and Albion Hill forming the North and South boundaries. Traditionally  one of the poorer areas of the city; Hanover has enjoyed a surge in popularity since the 1980’s and now homes a broad spectrum of residents taking advantage of its central location and wide range of pubs, cafes and independent shops.

Best pub

This is an incredibly tough call as there is such a wide choice in a relatively confined area. At present we’re really enjoying The Geese on the corner of Southover Street and Coleman Street. But we could just as easily have chosen The Southover, or The Independent, or The Reservoir. Let’s just say there are a lot of good pubs in Hanover.

Best place to eat

The Dover Castle rarely disappoints if you’re looking for a pub lunch in the area. If it’s more of a deli lunch you’re after then we have to recommend Fanny’s on Islingword Road – there’s rarely an afternoon when one of the Q team doesn’t pop in for a sandwich.

Best thing to see or do

The community spirit in Hanover is very strong, ensuring there are always plenty of events happening in the area. The Hanover Art Trail during the festival is one of the biggest in Brighton and Hove, The Greys hosts some great music acts, and the Hanover Community Centre hosts the annual (and legendary) Beer & Cider Festival in October.

Best Kept Secret

If watching the sun set while enjoying a cold drink is your thing then head to The Setting Sun on Windmill Street. The terrace at the back offers some of the best views in the city but get there early as it’s not quite as secret as we would like.

Reason to live there

Hanover & Elm Grove is one of the areas of Brighton where the bohemian heart of the city is still evident. The area is populated by broad demographic that takes in all sorts, from artists to bankers, actors to estate agents, and it is this mix of personalities that gives the area a unique community feel. The housing in Hanover & Elm Grove is versatile and varied meaning there are homes to suit most needs and budgets. It’s a great area for families, with some good primary schools, and Queens Park and The Level providing good leisure facilities nearby. On top of this, it is only a short walk from the City Centre and less than a mile from Brighton Station.